Privacy Policy

Last Updated and Effective Date: April 15, 2025

At Clamalo.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit and use our website, platform, and services. By accessing and using Clamalo.com, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect two types of information:

  • Personal Data: Information that can be used to identify you directly, such as your name, email address, contact details, journal entries, and other information you provide.
  • Non-Personal Data: Information like usage data, IP addresses, cookies, and device/browser details.
2. How We Use Your Information
  • Providing Services: Enabling journaling features, therapist connections, and platform access.
  • Account Management: Managing user accounts and personalizing experience.
  • Communication: Sending updates, service messages, and policy notices.
  • Analytics: Improving features and understanding user behavior.
  • Legal Compliance: Fulfilling legal obligations and resolving disputes.
3. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, please note that no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Backup Disclaimer: We store your journal entries and other records, but in the event of a server malfunction, natural disasters, or unforeseen events, we are not responsible for any loss or corruption of your data. Users should maintain their own backups for important information, including text, audio, or recordings.

4. GDPR Compliance & Data Privacy

As Clamalo.com operates in the EU, we are committed to complying with the General Data Protection Regulation (GDPR). We ensure the following rights for users within the EU:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request to correct any inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data in certain circumstances.
  • Right to Restriction: You can request the restriction of processing your personal data under certain conditions.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
  • Right to Object: You can object to the processing of your personal data for certain purposes.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe specified by GDPR.

5. Sharing Your Data

We do not sell, rent, or lease your personal data to third parties. However, we may share your data in the following situations:

  • With Service Providers: We may share data with trusted third-party service providers who help us operate Clamalo.com, such as data storage providers, payment processors (if applicable), or email services. These providers are required to safeguard your information and may not use it for any other purpose.
  • For Legal Compliance: We may disclose your information when required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, safety, or property.
  • In the Event of a Business Transfer: If Clamalo.com undergoes a merger, acquisition, or sale, your personal data may be transferred as part of the transaction.
6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. If you request the deletion of your account, we will retain minimal information required for legal or administrative purposes, and all other personal data will be securely deleted.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on Clamalo.com. Cookies are small text files that are placed on your device to help us remember your preferences and analyze site traffic. You can control or disable cookies through your browser settings, but please note that doing so may affect the functionality of the platform.

8. Your Responsibilities

By using Clamalo.com, you agree to maintain the confidentiality of your account information and take responsibility for any activity that occurs under your account. You should also ensure that any personal information you provide is accurate and up to date.

9. Third-Party Links

Clamalo.com may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy practices, or data security of these third-party sites. We encourage you to review their privacy policies before submitting any personal data.

10. Children's Privacy

Clamalo.com is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the "Last Revised" date at the top of the page. Please review this Privacy Policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights under GDPR, please contact us at:

Clamalo.com

Email [email protected].

Address: Apartado 682 Lagos, 8600-999 Portugal

© 2025 - Clamalo. All Rights Reserved